Bikonit FREQUENTLY ASKED QUESTIONS
Turn on the LCD (Center button on the controller), hold on the display button for 2-3 seconds, the headlight/LCD background light will both turn on. Hold the power button and hold to turn it off.
Yes. All Bikonit e-bikes can be attached to a trailer or a Child seat. And the powerful motor will make your riding still smooth even while towing a trailer/child seat
Yes. If you find it necessary, You can buy a more comfortable or softer seat at your local bicycle shop or online. The seat mounts are universal to any standard bike seat.
The battery is charged by plugging the DC plug into the receiver located under the seat. Once it is attached, you can connect the other end of the plug into an AC wall outlet.
If you can not place the Bike next to a wall outlet, you can disconnect the battery, unlock the batteries, and take it with you to charge as described above.
Distance differs on models and terrain. The cyclist's weight and the power mode you use can also affect the range. Typically, If you are using a single 15Ah battery, MD 1000/MD 750 can reach 32+miles and 70+Miles if you have a dual battery. HD 750 can get 28M+ with a single battery and 60M+ with a dual battery.
You will receive a package including a bike with kickstand and headlights installed, accessory box (instructions, charger, pedals, and a tool kit )
Electric bikes shipped within the United States qualify for free shipping, which usually takes 2 to 7 days, depending on your location.
If you order from Canada/AK/HWI, please feel free to contact us at email@example.com to confirm the shipping fee and the ETA date.
The bike will arrive at your place 80% pre-assembled. You need to put on the quick-release front wheel and adjust the handlebar. For tutorials, please check the link: HD750 MD750
Follow our YouTube channels - BIKONIT ALL-TERRAIN EBIKES to learn more.
You can ride your Bikonit e-bikes in the rain. All of our electric components are designed to be water-resistant. If you ride in the shower or get wet, it is good to wipe the LCD and battery and dry them to avoid overnight moisture, which sometimes can hurt electric parts.
Good maintenance makes your e-bike operate like new. Do not ride in water deep enough to touch the motor and controller box, which is the bottom of the battery. When you notice the chain skipping or brakes not catching as they were before – Take the Bike to a local Bikonit Dealer or a Bike Shop if you bought them online and get a brake and shifter adjustment or Tune-Up as you would with any non-electric bicycle.
Once your order is received, a confirmation will be sent by email or text, it takes us 24 hours to prepare your order, and you will be notified as soon as it ships. Orders placed on Saturday/Sunday will be arranged on Monday.
Yes. All Bikonit e-bikes come with front air suspension, which may differ from models.
Proper tire inflation is vital for the best performance of any Bike. Tire pressure is stamped on the sidewall of each tire measured in PSI (Pounds Per Square Inch) Do not overinflate tires. Fat tires do not require much air; they are designed to absorb bumps as a natural shock absorber.
You bet. Each bike comes with a limited warranty; please check details by clicking the link below: https://bikonit.com/pages/bikonit-ebikes-warranty-policies
PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT, IT VOIDS THE WARRANTY TERMS. WE WILL INSPECT EACH BATTERY TECHNICALLY.
Please check our Return&Refund policies before purchase.
Once your return is received and inspected, we will email you that we have received your returned item. We will also notify you of the approval or rejection of your return.
Your refund, minus payment processing fees, will be processed if you are approved. A credit will automatically be applied to your credit card or original payment method for refunds within 2-5 days.
If our system flags your order as a High Risk of Fraud, we reserve the right to refuse to fulfill and refund your order. If you feel that a refund was made by mistake, please email us.
Yes. But PAS will override the pedal, and Throttle will override PAS.
All Bikonit e-bikes are 750W/1000W powered, so they are the better choice for climbing
This bike now comes standard with a shift sensor. It cuts power to the motor briefly when shifting, which reduces strain on the drivetrain.
MD1000 and MD 750 use torque sensors, and HD 750 uses a cadence sensor. * Learn more about sensor differences.
Yes, all bikes come standard with a gear sensor.
No, regenerative braking typically only makes sense on more giant, heavier e-bikes or vehicles. They are more efficient to freewheel when the motor is not in use.