Last updated July 31st, 2020
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Step 2: Tracking Number
- You'll receive a tracking number only once your product has been shipped and has left the factory or distribution center. Please be aware that the tracker may be issued differently depending on the product's delivery time.
Step 3: Pending/Confirmed Tracker
-If the tracking number reads "Pending" or "Confirmed," this means it is on route or currently in customs clearing (Ontario). The courier at this time still has NOT picked up the product. The tracker will change to "in transit" when the courier has the effect and has cleared customs in Ontario. Then "Scheduled for Delivery" status is given where an accurate time for arrival. All orders typically arrive between 2－3 days once shipped. Delivery time for the West Coast of the United States is 2-3 days, and for the East Coast of the United States is 5-6 days). They depend on your location and the method of shipment chosen at checkout. Additionally, you will be provided tracking information, giving you a better estimate for order arrival.
All orders ship from Ontario.
Step 4: Delivered
- Your product has arrived at your doorstep.